Shipping
At JoyNailArt, we carefully handcraft and inspect each piece before shipping. Please allow 5–7 business days for your order to be processed and dispatched. Once shipped, you will receive a confirmation email with tracking details so you can follow your package every step of the way.
We currently ship to most countries worldwide. Shipping times may vary depending on your location.
Returns
Your satisfaction means the world to us. If for any reason you are not completely happy with your purchase, you may request a return within 14 days of delivery.
Please note:
Returned items must be in unused, original condition and in their original packaging.
Return shipping costs are the responsibility of the customer, with a $10 shipping fee deducted from your refund to cover return handling.
Custom or personalized orders are not eligible for return, unless there is a defect or damage on arrival.
To start a return, please contact our support team at [your email or contact page], and we will guide you through the process.
Questions?
If you have any questions about shipping or returns, feel free to reach out anytime — we’re always here to help.